I can't find something in my Canvas course or I am having trouble understanding the organization/assignments for this course.

The first step in your search should be to contact your instructor. Before class begins or after class ends, introduce yourself and ask for assistance with your specific question. If you need to reach out digitally, please contact your instructor from within Canvas. To contact your instructor, from within your Course, click 'Inbox' (left hand menu) > Click 'Compose a new message' (pencil icon at top of page) > Choose Course and To > type in a Subject and Message > click Send button.

I can't log in to my Email, MyPark, or Canvas.

Contact Park University Information Technology Services at support.park.edu or 1-800-927-3024.

How do I get a course extension (Incomplete)?

Contact your instructor (see above instructions) to see if you qualify. You will need written permission from your instructor. See the Park University catalog for additional information regarding 'Incompletes.'

What if I experience difficulties with my instructor?

After experiencing any difficulty, the first recommendation is to approach your faculty member after class or during their established office hours (per the syllabus) to share your concern or difficulty. However, if your instructor:

• Has been absent from the classroom a noticeable amount of time (instructors are required to participate in classroom activities at a minimum of every 48 hours)
• Does not answer your questions to your satisfaction or in a timely manner outlined in the class syllabus
• Has not graded any assignments to date
• Has not handled other concerns to your satisfaction

Please notify Park University through our concern and complaint form at www.park.edu/concern.

Academic Support

Helpful links

• Academic Support Center
  • The Academic support center assist with a variety of free services including tutoring, writing assistance, disability services, and test accommodations.
• Calendars
  • Park University’s academic and activity calendar
• Catalogs
  • The academic catalogs are comprehensive resources which are designed to help you prepare for your time at the University. In it you'll find descriptions of degree programs at all campuses as well as an outline of expectations, rights, and responsibilities.
• Enrollment Services and Academic Advising
  • Enrollment services exists to help you graduate on time and on budget. They will assist you in your course enrollments, adjustments, and advising on your academic next steps. Your student success coach and, if assigned, faculty advisor, are listed in your MyPark student portal.
• Registrar’s Office
  • The Office of the Registrar is in charge of registration compliance. The registrar are responsible for keeping permanent records and maintaining your student file (including transcripts).
• Class Schedule / Course Listing
  • Park University course listing allows you to access the University's currently scheduled or previously courses

Student Services

Resources for Current Students

A great place to look for all kinds of information: https://www.park.edu/current-students/

Helpful Links

• Bookstore
• Career Development Center
• Park Alert (Emergency Text and Notification System)
• Student Financial Services (Financial Aid and Scholarships)
• Disability Accommodation

• Counseling Center Resources
• Residence Life and On-Campus Housing Information
• Warrior Center (Military and Veteran Student Resources)
• Campus Concern and Complaint Form
• Clubs and Involvement

Technical Support

Park IT Helpdesk

If you have forgotten your MyPark ID or password, or need assistance with your Park email account. They can help you with a wide variety of technical services.

Searchable Website: http://Support.Park.Edu 

Email: support.technology@park.edu

Phone: 1-800-927-3024

Canvas Help

Utilize the 'Help' tab in Canvas for support 24 hours a day, 7 days a week.